To the editor:
Gov. Cuomo has challenged state agencies to be more responsive to the needs of the people of New York state, and one of the ways the Department of Motor Vehicles has done that is to increase the number of transactions and services that are available online.
Most recently, we added a feature to our Internet site (dmv.ny.gov) that will be a great convenience to motorists who forget to renew their vehicle registrations on time or wait until the last minute. Now, rather than having to rush to a DMV office and wait in line, customers can simply print a temporary 10-day proof of registration when they renew their registration on the Web.
The temporary registration will allow motorists to keep driving while they wait for their permanent registration sticker to arrive in the mail. There is no additional charge, and it is available for most vehicle registration classes, including boats, trailers and all-terrain vehicles.
In August, we made it possible for the first time for New Yorkers to apply to register to vote or update their address or party enrollment online through our MyDMV. Launched last year, MyDMV allows customers to establish secure, personalized accounts to do business with the DMV that would otherwise require mailing, a phone call or a trip to an office.
So far, more than 16,000 New Yorkers have used the online system to register to vote or to change their address or party enrollment. Also, customers conducting any license transaction at a DMV office can now complete a voter registration application using the payment terminal devices used to swipe debit or credit cards.
Online voter registration is a nice addition to the other services we've made available through MyDMV. Customers can use MyDMV to do such things as change their addresses, sign up to receive paperless license- and registration-renewal reminders, monitor their teens' driving records, get copies of their driving record and sign up to be organ donors.
We at DMV are very proud of the quality and range of services we provide to New Yorkers. The department will continue to work ceaselessly to improve and expand those services, particularly those we offer online. Getting away from paper applications and making greater use of technology will improve efficiency, be cost-effective and better serve the people of New York state.
If you would like more information about MyDMV and the dozens of other services offered online by DMV, please visit our website at dmv.ny.gov.
Barbara J. Fiala
Commissioner of the New York State Department of Motor Vehicles and chairwoman of the governor's Traffic Safety Committee