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Tupper village officials warn residents about solicitations

August 30, 2012
By JESSICA COLLIER - Staff Writer (jcollier@adirondackdailyenterprise.com) , Adirondack Daily Enterprise

TUPPER LAKE - Village officials warned residents last week about solicitations that were giving the impression that they are involved with the village.

First, village Clerk Mary Casagrain told members of the village board at their regular meeting that property owners in the village have been getting letters from a company selling insurance on water and sewer lines.

Most property owners already have coverage for the water and sewer lines that run from their house to the village main included in their homeowners insurance, Casagrain said.

"Unfortunately, our customers are getting confused thinking we're encouraging them to buy this insurance," Casagrain said. "We're not. We're not even involved in it."

"I agree with Mary. I've seen the letter, and if you didn't know what you were reading, you may think that we'd be interested in supporting that," said village Mayor Paul Maroun.

Both Casagrain and Maroun suggested that residents with questions should contact their homeowners insurance provider to check.

After that, Electric Superintendent John Bouck said the village's electric customers have been getting solicitation phone calls from National Grid. Bouck said this is confusing customers, but he said it's unlikely that it would make sense for any village electric customers to switch to National Grid service because municipal electric is so much cheaper.

"They can't beat our rates, but good luck," Bouck said.

He said residents are probably getting these phone calls because Piercefield and Conifer, which are not covered by Tupper Lake's municipal electric service, are included in the area covered by the 359 local exchange code.

"These call centers get a lump of numbers and just call," Bouck said.

He suggested that customers tell solicitors right away that they get municipal electric. The callers will likely be satisfied with that answer, he said.

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Contact Jessica Collier at 518-891-2600 ext. 26 or jcollier@adirondackdailyenterprise.com.

 
 

 

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