JAY - Jay Ward, president of Ward Lumber, announced American Building Components (ABC) as the recipient of the 2011 Vendor of the Year Award.
ABC, Ward Lumber's main source for metal roofing, was selected from over 30 primary product vendors also considered for the award. ABC was chosen after exceeding criteria set for vender service levels in 2011. Jeremy Leale, merchandising manager for Ward Lumber, said "ABC has consistently partnered with Ward Lumber to help compete in today's competitive market place. Doing so has made it easier for us to provide our customers quality products and service." Kyle Dittl, territory sales manager for ABC, has been serving Ward Lumber's metal roofing needs for over 12 years and has over 23 years of industry experience. ABC's inside support staff and delivery personnel also exceeded service expectations and were key factors in the selection of ABC. This is ABC's second time winning this award, as they were also the 2005 recipient.
The Vendor of the Year Award was established as a way to recognize outstanding vendor service. Criteria to be met or exceeded includes product lead time, frequency of store visits, responsiveness to employee and customer inquiries, product training, ease of placing orders, and deliveries.
From left are Jeremy Leale, Kyle Dittl Sidney and Jay Ward III.
ABC's Rome, N.Y. facility serves Ward Lumber's stores. ABC manufactures and markets cladding and accessory products for residential, light commercial and agricultural segments for retail and large lumber dealers, cooperatives, and independent distributors selling to contractors and farmers.